Alternative Dispute Resolution for Consumer Disputes

Under the Law No. 144/2015 of September 8, are listed below the entities of Alternative Dispute Resolution for Consumer Disputes, which the consumer can contact in case of conflict, in the purchase of products or services on this Website.

National Center for Information and Arbitration of Consumer Conflicts (CNIACC)
New University of Lisbon – Faculty of Law
Campolide Campus
1099-032 Lisboa
www.arbitragemdeconsumo.org

Lisbon Consumer Conflict Arbitration Center (CACCL)
Rua dos Douradores, n.º 116, 2nd floor
1100-207 Lisboa
www.centroarbitragemlisboa.pt

Coimbra District Consumer Conflict Arbitration Center (CACCDC)
Fernão Magalhães, n.º 240, 1st floor
3000-172 Coimbra
www.centrodearbitragemdecoimbra.com

Madeira Consumer Conflict Arbitration Center (CACCRAM)
Rua Direita, no. 27, 1st floor
9050-405 Funchal
www.srrh.gov-madeira.pt/InC3ADcio/tabid/292/Default.aspx

Vale do Ave Arbitration Center for Consumer Conflicts / Arbitration Court (CACCVA)
Rua Capitão Alfredo Guimarães, n.º 1
4800-019 Guimarães
www.triave.pt

Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court) (CIAB)
Rua D. Afonso Henriques, n.º 1 (Ed. Junta de Freguesia da Sé)
4700-030 Braga

Rocha Paris Avenue, n.º 103 (Vila Rosa Building)
4900-394 Viana do Castelo
www.ciab.pt

Information, Mediation and Arbitration Center for Consumer Conflicts in the Algarve (CIMAAL)
Nest of Companies Building
Penha Road
8005-131 Faro
www.consumidoronline.pt

Consumer Information and Arbitration Center of Porto (CICAP)
Rua Damião de Góis, n.º 31, Store 6
4050-225 Porto
www.cicap.pt